FAQs

GENERAL INFORMATION

Is this an SBR?

No, it’s a pistol with a pistol stabilizer.

What are the interchangeable caliber offerings for the SAK-21?

Launching with 7.62mm x 39mm
Next release: 5.56 NATO
Possible releases: 300 BLK, 6.5 Grendel. We are considering others as well but those are our current priorities.

Launch is our 12.5″ Operator
Next releases: 9.5″ Commando, 12.5″ Carbine
Final release: 16″ Recon

Launch is our 12.5″ Operator
Next releases: 9.5″ Commando
Final release: 16″ Recon

Can I purchase a different SAK-21 barrel length from you without having to purchase another firearm?

Yes, but in the future. We will offer kit conversions. Email notifications will be sent out to our subscriber list when these are available.

I’m a dealer. Where can I send my information to sell your firearms?

Please go to Contact Us and choose the dealer form that fits your needs, and we will get back to you. 

Can I buy a firearm directly from the Stenzel Industries shop?

No, we do not have a brick-and-mortar location.

Currently, Stenzel Industries only sells through our website. Before placing an order, customers must ensure they understand and comply with all firearm regulations in the location they’ve chosen for delivery. Customers are responsible for selecting a federally licensed (FFL) dealer within the United States, where permitted by law, to receive and transfer their firearm purchase. It is the customer’s responsibility to verify that their chosen destination allows shipment of firearms and related products.

We’re building a network of verified dealers who will carry our firearms in-store. Continue to check our Dealer page for the latest locations.

But WHY a crossbolt safety?!?

1. As a right-handed shooter on deployments to Afghanistan, Joe’s Mk18 would frequently shift to “fire” just from rubbing against his kit during offset infills. A push-button safety virtually eliminates that risk—no accidental toggling, no surprises.
2. Joe was in a Ranger weapons squad and grew to prefer the machine gun style selector over the AR-15 style. A crossbolt selector makes more sense when there’s only two selections or only one mode of fire.
3. He prefers to have the FA selector separate. (Similar to the STG44.)
4. The standard AR-15 selector is not ambidextrous. A crossbolt selector is.

Is this a screw build?

It’s proprietary. Not a screw build in the AKM sense.

How do I properly dispose of ammunition?

Contact your local police department, hazardous waste center or gun range. They can instruct you on how to responsibly dispose of ammunition in your area.

WARRANTY CLAIMS

Warranty details are included in your product manual and on the product page. If you believe your firearm qualifies, begin the process by submitting a warranty claim through our Contact Us page, SUBJECT: RMA and Warranty. Include all necessary information (e.g. photos, serial number, and a clear description of the issue) to help our team assess your claim quickly and accurately.

Returning firearms for a warranty repair:

Once we verify your purchase and firearm details, we’ll issue a Service Request number along with instructions for shipping your firearm to us. Should your Stenzel Industries firearm require service, it should be returned to us in the provided carrying case or a similarly secure container. After we receive your firearm, our team will examine it for warranty-related issues and authorize any covered repairs. If the issue falls outside warranty coverage, we’ll notify you with available options. 

NOTE: ALL FIREARMS SHIPPED TO STENZEL INDUSTRIES WITHOUT A SERVICE REQUEST NUMBER WILL BE REFUSED AND SHIPPED TO THE CUSTOMER AT THEIR EXPENSE. DO NOT SHIP ANY FIREARMS TO OUR FACTORY WITHOUT PRIOR APPROVAL.  

CANCELLATIONS and RETURNS

When do I get charged for my purchase?

You will be charged at the time of the order to ensure your product reservation spot.

Can I exchange or return my apparel?

For general merchandise products, please fill out our form on the Contact Us page, and we’ll work with you to find a solution. If returning, all merchandise must be unworn, unwashed and in new condition.