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Stenzel Industries, Inc Privacy Policy

This Privacy Policy (“Privacy Policy”) applies to www.stenzelindustries.com, Stenzel Industries, Inc., (“we,” “us,” or “our”) including its subsidiaries and affiliated partnerships (collectively, the “Company”) governs data collection and outlines how we collect, use personal information when you use, access, or respond to our websites as well as any online applications; mobile applications; e-mail; telephone inquiries; sweepstakes, contest and rebate submissions; product and warranty registrations; newsletters; forums; posts; comments; surveys; and the like; and the websites and applications maintained and operated by our third-party contractors (collectively, the “Internet Services”); or when you visit our facilities and properties. This Privacy Policy is based on the privacy and data protection principles applicable to the states in which we operate. Please note that special terms and conditions apply to individuals who are residents of the states of California or Virginia as indicated in this Policy. As a result, certain provisions of this Policy may not apply to you. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.stenzelindustries.com. The Company’s website is a e-commerce site. By using the Company website, you consent to the data practices described in this statement.

Please read this entire Privacy Policy before using, accessing, navigating, or submitting information to this Website, as well as review our Terms & Conditions.
By continuing use of our Services, you fully understand and agree to the terms of our Privacy Policy. We recommend that you read through these terms and seek legal advice if you do not fully comprehend any of the terms before using this site. If you do not agree with any part of our terms, we ask that you immediately discontinue use of our Services. We also advise you to check back regularly for any updates to our Privacy Policy. You can reference the “last updated” date at the end of this document to know when changes have been made.

COLLECTION AND USE OF YOUR PERSONAL INFORMATION

The Company collects Personal Information (information that directly or indirectly identifies individuals who may be customers, staff, agents, vendors, or others inside or outside the Company) in the course of providing you with products and services offered to clients and as provided by visitors to its website or users of Internet Services.

We may use that Personal Information where in our legitimate interest to do so for the following purposes:

    • to contact you and respond to your requests and enquiries
    • to provide customer service and support for transactions
    • to personalize your visit and use of our Internet Services and to assist you while you use those services
    • to carry out, monitor and analyze our business or website operations
    • to conduct our recruiting and selection process
    • to provide you with consumer purchase services, g. firearm purchase details, and other required transaction data
    • to carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
    • to contact you (unless you tell us that you prefer us not to) regarding Company developments that may be of interest to you. If you do not want to receive publications or details of events or products that we consider may be of interest to you, you may do so by clicking on the unsubscribe link in electronic marketing communications
    • to comply with applicable laws, regulations, guidance or ATF-Mandated Information that is required for firearm transactions, such as ATF Form 4473 and related documentation, as per the Gun Control Act requirements. 
If you purchase the Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

SHARING INFORMATION WITH THIRD PARTIES

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

We maintain reasonable and appropriate, albeit not infallible, physical, electronic and procedural safeguards intended to maintain the confidentiality of Personal Information, including that provided by a visitor to this website and provided while using other Internet Services. We do not guarantee that our safeguards will always work.

We require consultants, suppliers and vendors to maintain data protections consistent with reasonable and appropriate obligations of data processors.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

We may also share your data under the following circumstances:

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ATF Compliance:

To fulfill federal recordkeeping and inspection obligations.

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Law Enforcement:

When required by legal processes or to report lost/stolen firearms within the 48-hour timeframe as mandated by ATF regulations.
Customer understands that nothing in this Privacy Policy is intended to or shall preclude customer or Company from cooperating with any appropriate federal, state, or local government agency enforcing laws in connection with any investigation.

YOUR RIGHTS

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Access and Correction:

You can request access to or correction of your personal data.

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Opt-Out:

You can opt out of marketing communications.

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State-Specific Rights:

Residents of California, Virginia, etc. may have additional rights under state laws, as noted below.

COMPLIANCE WITH LAWS

We fully adhere to applicable laws, including:

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Gun Control Act:

Recordkeeping, background checks, and secure storage device certification.

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Gun Control Act:

Recordkeeping, background checks, and secure storage device certification.

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ATF Regulations:

Maintaining accurate transaction records for 20 years and reporting as required.

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State-Specific Firearm Laws:

Compliance with all relevant state laws and restrictions.
We may transfer your personal information to a jurisdiction outside the country where you reside, including processing personal information in the United States of America.  Because not all jurisdictions may require the same levels of privacy protection as your jurisdiction of residence, your use of the Services constitutes your agreement to transfer your personal information. Even where we do make such transfers, the rights and obligations under this Policy will remain applicable to your personal information, except where prohibited by local law.

TRACKING USER BEHAVIOR

The Company may keep track of the websites and pages our users visit within the Company, in order to determine what the Company services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area.

AUTOMATICALLY COLLECTED INFORMATION

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website. This anonymous information is helpful for marketing purposes and improving our Internet Services.

USE OF COOKIES

The Company’s website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. For more information, please see our Cookie Policy.

LINKS

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SECURITY OF YOUR PERSONAL INFORMATION

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses Secure Sockets Layer (“SSL”) Protocol, encryption, secure servers, and other measures for this purpose.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the use of SSL.

Consistent with our professional obligations, it is the policy of the Company to exercise the utmost discretion regarding the information our clients entrust to us. We maintain reasonable and appropriate, albeit not infallible, physical, electronic and procedural safeguards intended to maintain the confidentiality of Personal Information, including that provided by a visitor to this website and provided while using other Internet Services. We do not guarantee that our safeguards will always work.

We require consultants, suppliers and vendors to maintain data protections consistent with reasonable and appropriate obligations of data processors.

We may retain information provided by you, including Personal Information, for as long as necessary to comply with our legal obligations, or to achieve the purposes for which the information was originally collected and for the purposes described in the Privacy Policy and in our applicable policies. If you wish to obtain more details on our information practices, please refer to the “Contact Us” section below.

DO NOT TRACK SIGNALS

“Do Not Track” signals are options available on your browser to tell operators of websites that you do not wish to have your online activity tracked. Our websites operate no differently if these “Do Not Track” signals are enabled or disabled. Our Internet Services do not allow any third parties to collect Personal Information about your online activities over time or across websites for their own purposes.

RIGHT TO DELETION

You may use your account to access or correct the information you provided to us and which is associated with your account by contacting us at the information provided below or via
Contact Us.  Please include your name, mailing address and e-mail address when you contact us. You must describe the information that you want to access, remove, correct, or modify in sufficient detail to allow us to locate that information in our records. We may require you to verify your identity before allowing you to access, remove, correct, or modify your Personally Identifiable Information. Please note that a request to remove or modify information may prevent us from providing certain products or services to you. We will not remove or modify information associated with your prior purchase or registration of a product.

Even if you terminate your account, keep in mind that deletion of your personal information by our third-party contractors may not be immediate and that deleted personal information may persist in backup copies for a reasonable period of time and as required by applicable laws and regulations.

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

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Delete your personal information from our records; and
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Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
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Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
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Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
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Debug to identify and repair errors that impair existing intended functionality;
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Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
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Comply with the California Electronic Communications Privacy Act;
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Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
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Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
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Comply with an existing legal obligation; or
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Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

CHILDREN UNDER EIGHTEEN

In order to respect the privacy of minors, the Company does not knowingly collect, maintain or process Personal Information submitted online via our Internet Services by anyone under the age of 18. To the extent the Company collects Personal Information on minors in the context of one of the purposes mentioned in the Privacy Policy, the Company will only do so with the appropriate consent or as otherwise permitted under applicable laws. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it. If you are under the legal age (18+) to purchase a firearm in your state region, you are prohibited from accessing or using the Company website. You are to immediately discontinue use of our services.

RIGHTS OF RESIDENTS OF THE EUROPEAN UNION (EU)

If EU data protection laws apply to the processing of your data, we will be the data controller and you would be entitled by law to access, correct, amend, or delete personal information about you that we hold. A list of these rights is below. Please note that these rights are not absolute and certain exemptions apply. To exercise these rights please contact us by mail at Stenzel Industries, Inc., 5765 Quam Ave NE Saint Michael, Minnesota 55376 or by email at  support@stenzelindustries.com
For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. In the event that we refuse a request under rights of access, we will provide you a reason as to why.

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The right to access:

You have the right to ask us for copies of your personal information. This right has some exemptions, which means you may not always receive all the information we process. When making a request, please provide an accurate description of the data you want access to.
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The right to rectification:

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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The right to erasure:

You have the right to ask us to erase your personal information in certain circumstances, including (i) when your personal information is no longer necessary for the purposes for which it was collected or processed or (ii) your information must be erased to comply with a legal obligation in EU Union or Member State law.
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The right to restrict processing:

You have the right to ask us to restrict the processing of your information in certain circumstances, including (i) when the accuracy of the information is brought into question or (ii) when we no longer need the information for purposes of the processing but you require such information for the establishment, exercise, or defense of a legal claim.

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The right to object to processing:

You have the right to object to processing if we are able to process your information because the process is in our legitimate interests.

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The right to data portability:

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organization to another, or give it to you.

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The right to lodge a complaint with the supervisory authority. A list of Supervisory Authorities is available here: 

http://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm.

CALIFORNIA PRIVACY RIGHTS

If you are a resident of the state California (a “California Consumer”), you have certain rights, including but not limited to the collection, use, correction, deletion. transfer, and processing of your “Personal Information”, as defined by the California Consumer Privacy Act of 2018 (and as amended by the California Privacy Rights Act of 2020) and any applicable implementing regulations (collectively the “CCPA”). Any capitalized terms not otherwise defined in this section of the Policy shall have the same meaning given to them in the CCPA. We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others. To exercise any of the rights below, please contact us via the contact information below. Only you or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information.

A. OUR COLLECTION AND USE OF PERSONAL INFORMATION

We may collect the following categories of personal data about you:
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Your Online Activity:

While browsing our website, we may have collected information about you such as your internet and other network activity including but not limited to your browsing history, your search history, and your interaction with our applications, websites, and advertisements.
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Your Identifiers:

identifiers can include, but are not limited to, your real name, IP address, unique personal identifiers including but not limited to Cookies, beacons, device identifiers, pixel tags, and other such similar identifiers, and email address.
We do not collect any personal data that would be considered “sensitive” under the VCDPA.

We may use your personal data for any purposes specifically described on our website (including any associated apps and services) and for the following business purposes:

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To better understand how our visitors use and interact with the Stenzel Industries, Inc., websites and services;
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To enhance the online experience of our visitors;
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To provide you information pertaining to us;
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To perform services and associated analytics;
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To detect and resolve security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and associated legal prosecution; and
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To identify and repair errors that may impair website functionality and experience.

 

B. THIRD PARTY DISCLOSURE OF PERSONAL DATA

We may disclose your personal data as indicated below for those business purposes outlined in Section (A) above:
Third Party Categories Types of Personal Data
Vendors, consultants, and others who provide services to you on our behalf Identifiers and Online Activity
Data analytics providers, and data marketing service providers, third party web analytics providers Identifiers and Online Activity
In addition to the above, we may also share your personal data as required pursuant to applicable governmental entity requests and law enforcement requests, or as otherwise may be required pursuant to applicable law or regulation.

C. VIRGINIA CONSUMER INDIVIDUAL RIGHTS

1. RIGHTS TO ACCESS, CORRECTION, DELETION, AND OPT-OUT OF SALE OR TARGETED ADVERTISING

You have the right to request that we disclose the personal data we collect, use, and disclose about you to third parties, as well as other rights regarding the use, access, accuracy, and sharing of your information including:
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Access:

You may have the right to request the personal data that we may have collected, used, disclosed, and sold about you. If you request this information more than twice in any given twelve (12) month period, we may charge you a fee to answer your request.

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Correction:

You have the right to request that we correct any inaccuracies within the personal data that we may have collected about you. We may, however, deny certain requests, or only partially fulfill a request if required pursuant to other legal rights and obligations we may have.
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Deletion:

You have the right to request that we delete personal data we may have collected from you, subject to applicable legal exceptions that may otherwise apply to us. We may, however, deny certain requests, or only partially fulfill a request if required pursuant to other legal rights and obligations we may have. We may take reasonable steps to verify your identity as described in the Privacy Policy, and request a confirmation from you prior to deleting your Personal Data.
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Opt-Out of Sale:

You may also have to right to opt-out of the sale of your personal data; however, we do not sell any personal data.
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Opt-Out of Targeted Advertising:

You may also have to right to opt-out of the processing of your personal data for purposes of targeted advertising; however, we do not any personal data for targeted advertising.

2. SUBMITTING REQUESTS

You can submit your request by mail at Stenzel Industries, Inc., 5765 Quam Ave NE., Saint Michael, Minnesota 55376 or by email at support@stenzelindustries.com

3. VERIFYING REQUESTS

We provide Virginia Consumers with the ability to submit requests through our telephone number and our email address. We must verify that the person requesting information or deletion is the Virginia Consumer about whom the request relates in order to process the request. To verify a Virginia Consumer’s identity, we may request up to three pieces of personal data about you when you make a request to compare against our records. We cannot respond to your request or provide you with personal data if we cannot verify your identity. Making a verifiable consumer request does not require you to create an account with us. We will only use personal data provided in your request to verify your identity and will delete any information you provide after processing the request. We reserve the right to take additional steps as necessary to verify the identity of Virginia Consumers where we have reason to believe a request is fraudulent.

4. AUTHORIZED AGENT

Virginia Consumers may use an authorized agent to submit their request. If you are an authorized agent and a Virginia Consumer has given you signed permission to submit a request on his or her behalf, please send a copy of your signed permission by the Virginia Consumer to us. Failure to submit proof of signed permission may result in us denying the Virginia Consumer’s request. We will require the Virginia Consumer to verify his or her identity and directly confirm with us that the consumer has provided you with permission to submit the request.

5. APPEALING REJECTED REQUESTS

If we reject your request, you will receive a notification with the reason or reasons for the request’s rejection and instructions of how to make an appeal. If you choose to make an appeal, it must be submitted within fifteen (15) days of your receipt of the rejection notice. We will then respond to your appeal within sixty (60) days of your having submitted it to us.

EMAIL COMMUNICATIONS

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by clicking on the unsubscribe button located in your emails.

CHANGES TO PRIVACY POLICY

The Company reserves the right to change this Privacy Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our Stenzel Industries, Inc, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

CONTACT INFORMATION

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
Stenzel Industries, Inc
5765 Quam Ave NE
Saint Michael, Minnesota 55376

Email Address:

support@stenzelindustries.com

Thank you for trusting Stenzel Industries, Inc. We are committed to upholding the highest standards of confidentiality and data protection.

Effective as of March 01, 2025

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